Ok service but what really pissed me off every other dealer washes the vehicle after service and you don’t .. that is a hot button for me and I will be looking at other dealers in Nanaimo or Parksville . Thx .
Great customer service at the parts/service department. Joe took the time on a busy Friday to assist sourcing parts needed and James fit in the service appointment following day. Truck was repaired to resume vacation on the island.
Dealing with Lee MacDonald, Very polite goes above and beyond of what any sales staff would do, works very hard for you even after hours. I strongly agree if you purchase a vehicle from here do your Best to get Lee as your sales guy. So many words to say, will be referring any friends or family to this dealer. Thanks,
I haven’t got the best credit. I got used to getting a vehicle that fit my credit rather than what I want. I got used to stressing and waiting and waiting. Lee got me what I needed and wanted. Never once felt stress. I was surprised that I got a car quickly. I was fully informed each step of the way. This surprised me that there was so much that I didn’t know. Thank you for being a true credit wizard.
Best car buying experience I have had! He helped me and informed me of all my options rather than trying to force into buying something I didn't want.
Lee worked hard, and got me into my new SUV . I liked the service, the friendliness and I trusted Lee. At this dealership they are not pushy and phony, that over board niceness that some salesmen give you. In past years at other dealerships, I'd be told come in you are approved, after sitting at a dealership for minimum 5 hrs and not driving away in a new vehicle. Lee kept his word had everything ready for me. I wasn't at the dealership very long and I drove away with a brand new vehicle.
After many bad experiences with other big dealers it was very refreshing to find a dealer who did not play the usual car sales games. Lee was honest, transparent and bent over backwards to answer questions and to show through actions their commitment to a happy customer experience. .
Lee at Woodgrove Chrysler is top notch , this is my second vehicle through him and I’m so happy with the service and the time he takes to make sure I was truly happy , always a pleasure to go in and see Lee he will make sure your taken care of and always smiling and laughing when I’m in there .again thank you for all your help with everything cheers, and many thanks to joe fortier for helping out , with what parts are need and getting me the best deal on both vehicles ,and always looking out for me ...
fantastic after sales service. Looked after my problem and no expense spared. they provided me with a loaner car while mine was a week waiting for parts. nice people to deal with. Thank you Woodgrove Chrysler
We have just taken delivery of our brand news Jeep Wrangler JL from Woodgrove Jeep Chrysler. While I have purchased a number of new vehicles over the years, never have we had such a positive experience. From initial negotiations through to final delivery both Andrew. the sales manager, and J.C., in charge of the paper work, were unfailingly helpful.
Shopped around, painfully met other sales people at other dealers. Matt made the difference and we enjoyed working with him. Not a pushy place, very respectful. Bought my wife’s van there and would go back when I get a truck.
Everyone was great got financing within 30 minutes and my interest rate dropped from 26 % to 7 salesman said it was the biggest drop he had seen in his career. When my wife hit the ditch the first winter we had it it was J C to the rescue quickly got me the info needed to get my roadside assistance going can't say enough good things about them seriously is the best dealership around in my opinion
Husband has wanted a Jeep Wrangler Rubicon for several years....so he bought one, "for me" he says. We are both enjoying it. Had it for over week now and are very pleased with its performance. Would like to add, the salesman Al Slater was very professional to deal with, as well as the rest of their team. Thank you to all.
I have brought my vehicle in a few times to their service department. Each and every time their customer service was unbelievable. I own a Chevy yet I take it to a Chrysler dealership,, but not any dealership, Woodgrove Chrysler is the dealship you need to check out next time you have a tune up or any issue really.
In July 2017 my husband and I both bought new vehicles from this dealership. He bought a 2017 Dodge truck. I bought a 2017 Jeep Patriot, this is my first new vehicle. On my way home from work this week, in the dark and pouring rainI had a flat tire, pot hole I think. when I bought the Jeep I receive 24 hour road side assistance from Jeep. I called the number and followed the easy prompts. When I had given all my information and their tracked my phone to find my location I spoke with a very helpful and friendly customer service agent. ...
Just a quick note to say Thank You to Al Slater for finding me the perfect vehicle to fit my needs, and also a shout out to Lee for making the financing easy and painless. This is my second vehicle purchased through Woodgrove Chrysler and definitely wont be the last. Always a pleasurable experience...
Would recommend Woodgrove Chrysler to anyone who will listen. Lee MacDonald will provide you with the upmost respect and customer service. Will go above and beyond to get you want you want and what you need. With NO pressure. Extremely happy customer A&M Leblond.
I want to thank Rick, Warren, Lee and everyone else involved in finding us our 2016 jeep Cherokee trailhawk! We were dealing with another dealership before who was giving us the run around when they didn't bring in the vehicle We were promised. I then went to woodgrove Chrysler and they went above and beyond to get me my dream jeep! I want to thank everyone there for turning my car buying experience from bad to good!
To day was a good day ! I was told no way any one could get me what i needed for the price i wanted! IMPOSSIBLE so i was told !! But with the help from Lee i got it done! or i should say Lee got it done thank you Lee Macdonald for all your help through the flu and all the sickness and hard times this last month you stuck by us and did the IMPOSSIBLE that was POSSIBLE with your help ! I don't now how i can thank you 🙂 So happy with are BRAND SPANKIN NEW DODGE JOURNEY 7 ...
We were in the market for an eco-diesel and had been shopping around. Feeling low-balled in our trade by another chrysler dealership in Nanaimo, we went over to Woodgrove and saw Lee, who was able to help us find the truck we wanted within the payments we were able to afford. On top of that, we were very pleased to find he was more than willing to raise the trade-in value of our trade and get us a vehicle with a few more features than we had even asked for. In the end, Lee was able to make the car ...
purchased a 2008 dodge dakota , salesman Ben did not rush me as we looked around the truck . relaxing test drive , talked about what I wanted truck for , no pressure , I think all salesmen should ask what vehicle is used for maybe you like something but your needs are better with something else , would refer anyone looking for a vehicle. finance was also great to work with , J. C, Dayne knows her job well , pleasure working with both Ben and JC
I have purchased a used Dodge Grand Caravan in December of 2016 and traded in my used vehicle. The salesman, Ben Ani, was extremely knowledgeable, kind and helpful, and made the buying procedure enjoyable and fun. I strongly recommend his services if your car buying adventure leads into this dealership. I have not used their service yet, so I cannot comment on the quality of work. Rudolf K.
My dad brought my 2015 Black 2 door Jeep Wrangler in to Woodgrove Chrysler to do a tire rotation. The guys and gals also checked the coolant system and did a few software updates that were under warranty. Even though I bought the Jeep from a dealership from Lloydminster, Woodgrove Chrysler took a great deal of interest in ensuring my Jeep was running smoothly and did it with a smile on everyones face! They drove my Jeep up to the front door as I was paying for the tire rotation and as I left I realized they had washed my Jeep to ...
My wife and I had been thinking of buying a car for quite a long time , but we had never actually had the time to go hunting. I happened to randomly call up the chrylser office in wood grove and i was put through to ben.Right from the start he was positive informative and very down to earth. Weeks later we decided to stop by and see ben, since he had kept in touch with me in regards to informing me about buying cars and financing them. To make long story short we ended up getting the chrysler 300s. ...
I have purchased many vehicles from Woodgrove Chrysler. They are always Friendly and willing to help in whatever way possible. Lee "The Credit Wizard" is excellent and very knowledgeable and always works with you to get what you want or let you know what you need to do to achieve it. I would recommend to for sure.
my fiance called the store and ben answer the phone and we settle an appointment,and when the time we arrived at the store ben approached us he show us the truck that i want and he told us all the details that he knows about the truck he is easy to talk to ,friendly and help-full dealing with him is an awesome experience for the 1st timer. service department was excellent many thank you to BEN ANI and jaycee highly recommend michael,R.
Lee is amazing and his team ensures you get the best posdible service no matter what your situation is. Always knowledgable and a smile from start to finish. Hassle and stress free I have a vehicle I absolutely love 💕 Thanks Lee your the best!!!
The service department at Woodgrove Jeep was excellent. The front line personnel was welcoming, articulate and knowledgeable. This was my second visit and they were able to rectify the issue with my vehicle. At my first visit the representative made me understand what my vehicle service package included and was quick at running the diagnostic check for my engine light. It would be nice to have a consistency of this type of service at all Jeep Dealerships...Beats any vehicle service experience that I have had in the past
I was shopping for a new or good pre-owned vehicle and went to Woodgrove Chrysler. The staff was very friendly, not at all pushy. I couldn't believe how well I was treated from the moment I walked into the dealership to the time I left.
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